Terms of Service

Woven Word Crosswords lets you design a custom crossword: you provide the words, clues, and details, and the Service — with the assistance of artificial intelligence (AI) systems — weaves them into a finished, playable puzzle. After a one-time payment, your puzzle is delivered through private links and an access code, sent to the email address you provide at checkout.

The Service does not require registration. Your access code and the private links in your “puzzle is ready” email are the keys to your puzzle: anyone who has them can view it, so keep them safe and share them only with the people you want playing.

If you lose your links, you can recover them at any time using the email address you used at checkout.

You must have the right to use the words, clues, and other material you submit, and you agree not to submit content that is unlawful, infringing, or harmful. Remember that your puzzle may be played by the people you share it with — do not include anything you would not want them to see.

You retain all ownership rights in the content you submit. You grant us a non-exclusive, worldwide license to store, analyze, and process that content solely to provide, secure, and improve the Service, including generating your crossword.

As between you and us, the crossword the Service generates for you is yours. To the extent we hold any rights in it, we assign those rights to you upon generation, and you grant us a license to host, store, display, and serve the puzzle as needed to operate the Service — for example, delivering it to the people you share your links with.

Crosswords are generated automatically with the assistance of AI systems. Please review your puzzle before sharing it: we do not guarantee that every generated clue or answer will be accurate, appropriate, or error-free.

The one-time fee for your puzzle is shown at checkout and processed by our payment processor, Stripe. Fees are exclusive of taxes such as value-added tax (VAT), which will be added where applicable.

Because puzzle generation begins — and its costs are incurred — immediately after purchase, fees are generally non-refundable except where required by law. If something goes wrong with your puzzle, contact us at the address in Section 15 and we will make it right, handling refund requests case by case.

You agree not to: use the Service to infringe others’ rights or violate the law; submit content intended to deceive or harm; attempt to probe, disrupt, or overload the Service or circumvent its limits; reverse engineer the Service except where such a restriction is prohibited by law; or resell the Service or offer it to third parties as your own product. We may suspend access where we reasonably believe these Terms are being violated.

The Service — including the software, systems, and design, and everything other than your content and your generated crossword — is owned by Mad Science Software and its licensors. These Terms grant no rights in it beyond the limited rights expressly set out here. If you give us feedback, we may use it without restriction or obligation.

Our Privacy Policy describes how we handle personal data, including the content of your puzzle, your checkout email, and the cookies we use.

The Service may change as we improve it; features may be added or removed. We aim to keep purchased puzzles available indefinitely, but we do not guarantee uninterrupted availability, and we may stop serving the Service with reasonable notice — or immediately for material breach of these Terms. Sections that by their nature should survive termination — including Sections 4, 7, 11, and 13 — survive.

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement, to the maximum extent permitted by law. We do not warrant uninterrupted or error-free operation.

To the maximum extent permitted by law, neither party is liable for indirect or consequential damages, including lost profits, lost data, or business interruption. Our total aggregate liability under these Terms is limited to the amounts you paid us for the Service in the twelve months before the event giving rise to the claim, or €100 if you have not paid us anything. Nothing in these Terms limits liability for damage caused by intent or deliberate recklessness, or any other liability that cannot be limited under applicable law.

We may update these Terms from time to time. When we do, we will revise the effective date above and, for material changes, post a notice on this site. If you use the Service after a change takes effect, the updated Terms apply.

These Terms are governed by the laws of the Netherlands. Disputes will be submitted to the competent court in Amsterdam, without prejudice to mandatory provisions of applicable law, including mandatory consumer protections of the country where you live.

You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. If any provision is found unenforceable, the remainder stays in effect. These Terms, together with the Privacy Policy, are the entire agreement between us regarding the Service. Neither party is liable for delay or failure caused by events beyond its reasonable control.

Mad Science Software B.V.
Attn: James Youngquist
james@madsciencesoftware.dev